NBA LIVE Mobile iPhone and iPad troubleshooting guide
Fix freezing, crashes, loading problems and repeated downloads on iOS or iPadOS.
Overview
EA recommends closing background apps, restarting the device, installing current app and OS updates and ensuring enough free storage. Repeated downloads can also relate to storage or the Offload Unused Apps setting.
How it works
As on Android, reinstalling should only be used after progress is safely linked. Older or modified devices can also have performance or compatibility problems.
Practical tips and limits
Begin with restart, updates and free-space checks. Protect your save before deleting the app and keep your mobile ID available for support.
Frequently asked questions
EA recommends closing background apps, restarting the device, installing current app and OS updates and ensuring enough free storage. Repeated downloads can also relate to storage or the Offload Unused Apps setting.
Begin with restart, updates and free-space checks. Protect your save before deleting the app and keep your mobile ID available for support.
Sources and verification
- Troubleshooting EA mobile games on iPad and iPhone Official source Electronic Arts · Verified on 23/09/2026
- How to save your EA mobile game Official source Electronic Arts · Verified on 23/09/2026