NBA LIVE Mobile: how to save and protect your progress
Link your mobile game so progress is not stored only on one device.
Overview
EA strongly recommends linking mobile-game progress to a supported account. Linked progress is backed up and can be available when moving devices or recovering from certain data-loss situations.
How it works
Guest progress is stored only on the device and can be lost after a reset, reinstall or major update. EA warns that anonymous progress may be impossible to recover.
Practical tips and limits
Link the game before reinstalling it, changing devices or attempting major troubleshooting. Keep a screenshot of your mobile game ID as an additional support reference.
Frequently asked questions
EA strongly recommends linking mobile-game progress to a supported account. Linked progress is backed up and can be available when moving devices or recovering from certain data-loss situations.
Link the game before reinstalling it, changing devices or attempting major troubleshooting. Keep a screenshot of your mobile game ID as an additional support reference.
Sources and verification
- How to save your EA mobile game Official source Electronic Arts · Verified on 23/09/2026
- Get in-game help for your EA mobile game Official source Electronic Arts · Verified on 23/09/2026